How do I book the Villa?


It's easy! Just fill out the booking form on this web site and a representative will contact you within 3 business days.

When and how much do we pay?


The reservation deposit is 30% of the total, due when you make the reservation. The remaining balance is due sixty days prior to your arrival date.

Is there a refund in the event of a cancellation?


Refunds are not available unless the villa is rented for the exact time period of your confirmed rental. In this case, you would receive a refund minus an administrative fee of $350.
In case of cancellation, delays, lost luggage, accident or sickness, we strongly urge you to purchase trip cancellation insurance before your departure available at Travel Insured international at 800 243-3174.  The insurance will protect you before and during your trip to Europe.
We also suggest you check your Home Owner or Renter Liability Insurance to make sure you are covered while staying in a property abroad.


How is the security deposit paid? When will it be refunded?


The security deposit is used to reimburse owners in the unlikely event furniture; a mattress or other objects become damaged. This rarely occurs. If necessary, the security deposit may also be used to pay for different expenses. Virtually all security deposits are fully refunded the day of your departure unless something has been damaged. If something has been damaged or in case of repair, the villa representative will account to the client for the security deposit and refund the balance due the day of the departure or within 10 days maximum after the end of the rental.

What time is check-in and out?


Check-in time starts at 3:00 PM.
Check-out time is 10:00 AM.


Are linens included?


Yes, linens are provided for all the rooms, bathrooms and kitchen.
Beach towels are also provided.


Can I bring my pets?


Pets are allowed only with the owner approval.

Do rentals always start on a Saturday?


During the high season, yes, in most cases. There are some exceptions and we do our best to be flexible to accommodate your needs. Our weeks have seven nights.

Can we rent for three nights?


Our minimum rental period is seven nights. Some exceptions for low season.  Check with us and we will see if we can accommodate your request.

Can you arrange for additional services?

 

Yes, we can arrange for special services such as housekeeping, babysitting, wine tasting, cooking lessons, guided tours, chef services, boating, etc... You will also receive a service form with details and options.

How do we get the keys to the property?


You will be met on-site by a Villa Panorama representative who will show you the villa and give you the keys.

How many cars can I park?


 There is space for 4 on property.

How can I get a cell phone to use in France?


One option is to rent a cell phone that is delivered to you in advance of your trip. We recommend purchasing a cell phone on location. There is a cell phone store right in the airport or in Nice so you can get a phone as soon as you arrive. European cell phones do not require a service contract; you purchase prepaid phone cards as needed. This way, you are not charged for incoming calls, and calls made within the country you are visiting are considered local. If your U.S. phone is an "open" or "unlocked" phone (T-Mobile and Cingular use this technology), you may be able to use it with a phone card you purchase on location. Check with your provider to see if this is an option for you.

Can I use my laptop computer in the villa?


Yes, you can use your laptop; there is high-speed Internet access with wifi. The property manager will give the access code. You won't need a cable. Don't forget your plug adapter.

Do I need to bring a converter for my appliances?


If your appliance is not adaptable for dual voltage, you will need a converter to allow your appliance to run on European voltage. If your appliance runs on dual voltage, you will need a plug adapter to make your appliance cord fit the European outlet.

Is it difficult to drive in Europe?


Driving is not difficult, but there are some issues to consider. When choosing a rental car, we recommend renting a small car unless you are 6 or more people. Cities and villages are not van-friendly with their ancient, narrow streets. It is usually better (and less expensive) to rent two smaller cars, which also gives you the flexibility to pursue different activities at times. We suggest you pick up and return your rental car at the airport rather than a downtown location, if possible.

Do I need an International Drivers License?


France does not require an IDL at this time.

How will I find the villa?


Your final package will be sent to you a month before your trip. It will include complete directions for your arrival, including driving directions, and contact information for the owner or key holder of your villa. It will also have contact information to leave with family and friends while you are abroad. Arrivals are typically on Saturday between 3-4pm. If you find you delayed, call your host to let them know and to arrange a new rendezvous. If you are arriving on Sunday, traditionally a family day, special arrangements must be made in advance.


Can I shop and pay with my credit card?


Every business in France seems to accept credit cards as payment. It is more convenient than travelers checks or cash. Savvy travelers bring more than one major credit card, each from a different bank, because sometimes an approval for a purchase by credit card will be inexplicably denied, while a credit card from another bank is accepted for the same transaction.

You can use the local ATM for cash, "un distributeur". You will find them outside most banks and post offices. Check with your bank before you leave to see if there is an extra charge for overseas withdrawals. If you don't want to use credit, a debit card with a major credit card logo will work just as well. (Be sure to remember your PIN!)

French credit cards use a microchip. If the trade person seems to have trouble, point out the magnetic stripe and indicate that you will have to sign for the charge.  Of course it is still a good idea to have some cash in the local currency.


The Euro


The euro began circulation on January 1, 2002. There are 12 countries that adopted the euro: Austria, Belgium, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, the Netherlands, Spain and Portugal.

How easy is the transportation?

Rail in France and Europe
Travel by train is one of the most popular and efficient ways to get around Europe. The Paris/Nice route only takes five and a half hours by TGV (Train a Grande Vitesse; which means "High Speed Train"). Travel Times by TGV:
Paris - Lyon: 2 hours.
Paris - Avignon: 3 hours
Paris - Marseille: 4 hours 30 minutes.
Paris - Nice: 5 hours 30 minutes
The train station and bus station are only seven minutes walking distance from the villa.
Distances : 

Airport: 15 km (20 minute drive)

Nice: 10 km (15 minute drive)

Monte Carlo: 10 km (10 minute drive)

Freeway: 6 km (10 minute drive)

Port: 800m (4 minute drive)

Eze village : 3 km (40 minute walk or 10 minute drive)

Bus stop: 200m (3 minute walk)

Beach: 200 m (3 minute walk)

10 minutes from VilleFranche. Monaco and Monte-Carlo Beaches

25 minutes from Cannes

90 minutes from ST.Tropez

20 minutes from Italian border

25 minutes from Vintimilles / Italy

90 minutes from ski resort

3 hours from Milano and less than that to Genova or Portofino

1 hour plane ride to Paris, Barcelona,Ibiza,Rome,Venizia...

Swiss Alps are less than 3 hours away driving for world class skiing.